Superior results. No surprises. No excuses.
We manage the recruit and support moderators, researchers, and corporate clients to maximize project success.
We go above and beyond to complete projects on time and on spec.
Personal Oversight
All projects are personally supervised by Andrew Udell, president of Vital Connections, to ensure you get the quality of service you need.
A Network of Superior Facilities
We arrange in-facility, remote and hybrid sessions, with facility access across major Canadian and US markets.
A Concise Schedule Flow
Client and moderators benefit from concise scheduling to maximize efficiency.
Adaptable Recruiting
Clients value our ability and willingness to cater to their specific needs, including:
- Continued effort for particularly difficult-to-recruit respondent types and high priority participants
- Supplying fresh participants whenever possible
- Flexibility on pricing, including lower than normal honoraria where appropriate, while recommending higher honoraria only when necessary
Continuous Communication
We Communicate, So You’re Never Surprised. That's why our policy is to over-communicate during difficult recruits, including updates when there has been no progress to report. From project inception, we offer our on-the-ground experience to help you avoid problematic participants.
American Healthcare Professionals
To support U.S. recruitment, Vital Connections combines multiple healthcare professional data sources with our own recruitment, screening and project management process to identify and recruit qualified participants.
We recruit physicians, specialists, general practitioners, nurses and nurse specialists across a broad range of therapeutic areas and clinical specialties.
We also recruit allied healthcare professionals across a broad range of disciplines.
Canadian Physician Panel
Our Canadian healthcare professional resources include more than 15,000 physicians and specialists, built and maintained by us since 2006.
We recruit physicians across a broad range of specialties, including oncology, cardiology, neurology, dermatology, surgery, ophthalmology, psychiatry, respirology and endocrinology.
Other Canadian Panels
Take advantage of our Canadian specialist panels and gain access to nurses, diabetic nurse educators, pharmacists, dentists, and dental hygienists.
These panels include more than 17,000 pharmacists and 17,000 dentists.
Patient and Consumer Research
Alongside our healthcare professional panels, we can source general-population and common-condition patients for Canadian studies.
Our specialty is healthcare professional recruitment. For low-incidence and rare-disease patient work, we will tell you honestly whether we are the right partner before you commit to a timeline.
Long-Standing Relationships
We book and manage sessions at premier research facilities in Toronto, Montreal, Vancouver, Calgary, Edmonton, Halifax and other major Canadian markets, and across the United States, in-facility, remote, or hybrid.
Facilities
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Session Formats
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In-facility, remote and hybrid sessions
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Focus groups and in-depth interviews
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High speed wireless throughout
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Technology for Clients and Moderators
Client Viewing Areas
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Remote viewing and streaming for clients and observers
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Client viewing rooms seating up to 18
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Audio and video recording
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Comfort for Participants
Focus Group Rooms
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Focus group rooms seating up to 12
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Flat screen monitors and display boards for stimulus
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Simultaneous interpretation available
Facilities That Meet All Your Qualitative Research Needs
Vital Connections has long-standing relationships with premier facilities across Canada and the USA. We can quickly respond to any specific requests regarding equipment, or special requirements for participants, observers, or moderators. Researchers, moderators, and clients can rest easy knowing the quality of the facilities is never a concern.
About Vital Connections
Vital Connections has helped marketers better understand the needs and opinions of healthcare professionals since 2006. We remain committed to “Relentless Recruiting” and doing whatever it takes to make sure your project is successful.
Give Vital Connections a call today, and find out why our clients consider us to be their first and only choice for medical market research recruitment needs in the USA and Canada.
Are you ready to get started? Give us a call today at 1.888.770.7742.
What our Clients Say